Yum Brands, Taco Bell’s parent company, has revealed a restaurant manager with the one designed … [+]
Yum Brands, Taco Bell’s parent company and 60,000 restaurant operator worldwide, has revealed a restaurant manager with him in order to bring him agent skills to fast food.
Agents represent the latest wave of he, capable of complex tasks, with multi -step steps with minimal human interference. They are considered to be the next generation of the AI’s front applications, following the generating chatbots as chatgpt.
Some believe they will pave the way for “virtual employees” who will work with people, adding our skills and managing routine tasks so that we can continue with fun things.
And they are also seen as a stone on the way to the path to general artificial intelligence (Agi)-the “holy grail” of building one who can do almost everything we can.
The fast food industry exists in a state of permanent digital transformation. Now, Yum Brands has demonstrated her plans for the next jump ahead with her exclusivity Taco Bell, and competitors are also watching opportunities.
So let’s take a look at how fast food is cooking in all cylinders with that agent.
How is Taco Bell use?
Based on her byte from the yum platform he, which he already uses to get customer orders in Windows-through Windows, Yum plans to place virtual restaurant managers. However, he also says he does not believe that they will replace human management work.
As reported by Reuters, a video demonstration of the concept included a character named as coach of the Byte restaurant. The character explains that they can help a restaurant manager follow crew participation and plan shift patterns. It also makes suggestions such as changing opening hours to match market conditions and even getting the vehicle in the car window.
Although not clearly presented as a ready -made market product, it is a strong indicator that the business – the world’s largest exclusivity operator – realizes that agents are the next step.
The Yum platform is currently used by several other multinational brands sitting under their umbrella, including KFC and Pizza Hut. It offers both customer -faced applications (eg, car order) and internal (eg, change management).
Putting an agent layer on this, bringing all data, penetration and (critically) actions to understand their impact on the whole business is the goal here.
Virtual management
Taco Bell’s vision for Bytes illustrates the progress of him from very insignificant, routine tasks for those involving thinking, planning and decision making.
This reflects a trend we are seeing in all industries, as business leaders are looking for use beyond the automation of highly routine tasks such as processing customer orders, or customer assistance conversations.
The goal is not to replace managers – the types of decisions that agents can make regarding team management and human behavior will still require human supervision.
Rather, it is about creating virtual management assistants to enter and provide advice and guidance when necessary or when there are tasks that can do better than a person.
Developing one who can interfere with our lives in this way, instead of just waiting for us to ask questions or tell them to do specific tasks is a problem that we need to hit before we approach the Agi.
In fact, it is essential for some of the most hypnotized cases of use in industry, such as virtual health care assistants, teaching assistants and legal advisers.
So yum actually does not believe that its platform will lead to a decrease in the number of fast food management work. On the contrary, it aims to add existing human workers so that they can spend more time for more valuable work.
Faster food?
Competition to exploit technology first is always harsh in fast food, and there are errors. McDonald’s removed a pilot project that included car agents he last summer because it was not great to get the right orders.
This is just one of the many cases of using it in golden arches. One of the most recently announced involves collaboration with Google Cloud to provide predictive maintenance for restaurant machinery. Invested a lot in him, most likely he will soon find other opportunities to set up agents to work.
Globally, Fast Food is a trillion dollar business with a reputation for rewarding players who are the first to use developing technologies.
Robot chefs, personalized menus directed by him, and sound ranking systems are all to revolutionize industry in the coming years. It is not difficult to see the management platforms of agents that serve as the backbone of intelligence for this infrastructure.
While the industry has already destroyed a significant transformation, the arrival of agents of it may be the biggest shock of the industry and will certainly test which companies are set to dominate in it.